When you think about the growth and success of your company, where do your customers fit into the equation?
Inbound marketing is the methodology that marketing is more than just yelling your message into the digital abyss. Sometimes, it's easy to forget that, as a company, you are selling your products and services to people. Real, decision-making, easily distracted, living, breathing humans. Whether you are a B2B or a B2C, people are making decisions, and people care about how you market to them.
The inbound way is about marketing focused on attracting customers through relevant and helpful content and adding value at every stage in your customer's buying journey.
In fact, 96% of B2B buyers want content with more input from industry thought leaders. (Demand Gen Report, 2016) (Source: https://www.hubspot.com/marketing-statistics)
With inbound marketing, potential customers find you through channels like blogs, search engines and social media.
Unlike outbound marketing, inbound marketing does not need to fight for potential customers’ attention. And unlike disjointed digital marketing pitches that only cater to one or some of the digital marketing channels, inbound marketing works like a machine in motion. By creating content designed to address the problems and needs of your ideal customers, you attract qualified prospects and build trust and credibility for your business.
Inbound marketing is like the propellers on an airplane, each moving constantly and together to keep you soaring.
How inbound marketing propels your company to success:
You don't want just anyone coming to your website; you want people who are going to be interested in your product or service, become leads and eventually, happy customers.
Inbound marketing focuses up front on making sure you are attracting your ideal target market. You attract more of the right customers with relevant content at the right time – when they’re looking for it. To do this, focus on your content strategy. By creating useful content for your ideal market you can attract them through blogs and social media to your website.
Now that your ideal client has found your website, it's time to start the conversation. This is a critical stage in inbound marketing, because it allows you to begin to collect our leads’ information and introduce them to your product or service. Converting your ideal client into a lead begins with opening up a conversation with them in whatever way works best for them – with messages, forms, or meetings. Once you’re in touch, you answer questions and provide relevant content that is interesting and valuable to each of your buyer personas – and continues the conversation.
Inbound marketing has allowed you to attracted the right visitors to your website and qualify your leads (because not every visitor to your website is a potential lead), but now you need to transform those leads into customers.
This can be the most challenges phase for many companies, because many companies do not know at what point in the buyers journey those leads are–that makes a difference.
So, how can you most effectively do this?
Finally...
When you use an inbound marketing strategy, your customers will have higher expectations of your business and how they’re treated more than ever before. So, it’s even more important to engage with, delight and make your customers successful. If you do, they will buy more, stay with you longer, refer their friends, and be happy to tell the world they love you!
Smart content makes sure you don't show loyal customers Call to Actions (CTAs) or content meant for first-time buyers. And, with smart CTAs, you present different visitors with offers that change based on buyer persona and lifecycle stage.
Inbound marketing uses your CRM to Manage, collaborate, and respond to customer messages from any channel. Keep track of potential deals, questions, comments, and requests – and start having better and more meaningful customer conversations.
Are you ready to get your marketing motor running? Inbound marketing is for everyone, no matter how big or small your company is, because inbound marketing is all about creating content for people.